Ecommerce Services

Item Rate Description
Website Development $100 / hour Design and development of ecommerce website; content mangement; technical support
Order Fulfillment $3.60 / order Flat rate, regardless of the number of items in a given order
*Postage Market Rate FII pays postage costs at time of shipping orders. You are then billed by FII for this cost.
Customer Service $0.50 / order Professional agent addresses all customer needs ( customer questions, returns, etc. )
Warehousing / Receiving / Packaging FREE
Subscription (3rd Party) $29 / mo. Subscription for using ecommerce web platform. Billed to you directly by 3rd party service provider.

Note: To process payments through your Online Store there is a fee of 30¢ per order + 2.9% of the total order value. The fee is automatically deducted from payouts to your bank.

Merchandise

All merchandise is given a custom quote upon request. The quoted cost is dependent on variables total quantity, number of colors in your art, number of locations

Design Services

Item Rate Description
Graphic Art $100 / hour Design and development of ecommerce website; content mangement; technical support
Image Renderings $25 / image Virtual product mockups
Photography QUR Professional photographic images
File preparation FREE Sizing and placement of existing art as requested
Web Design $100 / hr Design of website and user interface

Billing Schedule

Note: 
  • Invoices may be paid by check, wire transfer or credit card. 

  • Invoices paid by credit card incur a transaction fee of 3% of the value of an invoice.

  • Invoices past due by 15+ days will automatically be billed to a credit card on file.

Item Rate Description
Web Development Upon completion of service Net15
Design Services Upon completion of service Net 15
*Print on Demand Merchandise Monthly Net 15
Wholesale Merchandise Upon completion of production Net 15
Fulfillment, Postage & Customer Service Monthly Net 15

Development Process

FII offers both Merchandise and Online Store Development. You may Combine both for a comprehensive “no touch” ecommerce solution

Merchandise Development

After contacting FII:
  1. FII works with you to source merchandise, adherent to your specifications.
  2. FII renders a price quotation for the manufacturing of merchandise, based on art provided.
  3. Once budget is approved by you, FII renders a pre-production proof.
  4. Once proof is approved, FII begins manufacturing merchandise.
  5. You merchandise is delivered to its destination.
  6. You are billed for the cost of manufacturing merchandise.

Online Store Development

After contacting FII:
  1. FII collects documentation about your Online Store’s requirements.
  2. FII renders a price quotation, based on the estimated number of development hours. 
  3. Once approved, FII develops your Online Store.
  4. You review your completed site for Quality Assurance (QA).
  5. QA edits are made as necessary.
  6. Your completed Online Store is ready for use.
  7. Orders from your Online Store are automatically packed and shipped to their destinations.
  8. All store revenue deposits into your bank account. 
  9. You are billed for the cost of fulfillment and postage each month.

Combined Development

Note: The processes of Web Development and Merchandise Development are largely unchanged when combined. Web Development typically occurs after merchandise development, in order to include catalog information in the documentation. 

After contacting FII:

I. Merchandise Development

  1. FII works with you source merchandise, adherent to your specifications, for your catalog.
  2. FII renders a price quotation for the manufacturing of merchandise, based on art provided.
  3. You decide your preferred Inventory Solution.
  4. Once budget is approved, FII will render pre-production proofs.
  5. Merchandise is produced for order fulfillment.
  6. You are billed for merchandise as it is produced.
II. Online Store Development 
  1. FII collects documentation about your site requirements.
  2. FII renders a price quotation, based on the estimated number of hours. 
  3. Once approved, FII develops your site.
  4. You review your completed site for Quality Assurance (QA).
  5. QA edits are made as necessary.
  6. Your completed online store is ready for customers.
  7. Orders from your Online Store are automatically packed and shipped to their destinations.
  8. All store revenue deposits into your bank acocunt.
  9. You are billed monthly for the cost of fulfillment and postage.

Note: If you are selling Print on Demand merchandise, stages I.5 and II.7 occur at the same time.

Art Files

Screen Printing 
  • File format: Vector
  • File types: PDF, AI, EPS
  • Outlined type
  • Raster image free
Full Color Printing 
  • File format: Raster
  • File types: PSD, PNG, JPG
  • Resolution: 300 dpi
  • Size: to scale

Online Stores

  • Supported Web Platforms: All
  • Preferred Web Platform: Shopify
  • FII admin access
  • Completed documentation

Note: FII will process orders from any major web platform. If FII is developing your site, Shopify is the preferred platform.

Print on Demand

  • Required Web Platform: Shopify

Note:  You may embed a shopping experience into any other website, regardless of platform, via a Shopify-generated script. This requires a subscription level of Shopify Lite or higher. 

Templates

coming soon

Frequently Asked Questions

General pricing can be found here. Click here for a custom quote for merchandise.

Typically stores are completed within 2 weeks from the official start of the project, with rush options available. The ‘official start’ is considered to be once you have provided:

  • billing information
  • consent to our terms of service
  • final catalog selection and approved art
  • budget approval

All store revenue will deposit into your bank account (via ACH ), as you are the gateway owner for your Online Store.

FII does not collect revenue on your behalf.

FII fronts the cost of postage to ship your orders, then bills you for this cost. You will incur this bill regardless of how much money your Online Store collects for “shipping”.

You may use a postage calculator to charge customers for postage at time of checkout from your Online Store.

FII is unable to consult on your sales tax policy. Specifically, we cannot advise on obligations to file state, county and local sales tax.

You may decide to charge sales tax, sell products as “tax included” or not charge sales tax in your online store. FII will configure your store to calculate and charge sales tax reflective of your determined policy.

Orders for *wholesale merchandise ship the next business day; orders for print on demand merchandise ship in 2-5 business days. All orders are then subject to standard transit times according to the selected carrier method.

*(pre)selling out of stock items will delay order arrival.

Yes. Our Online Stores can capture all donor data required to report to the FEC, including occupation and employer. We can also include any necessary disclaimers.

You will be the legal owner of your Online Store subscribing to a service as a software (SAAS), Shopify. By creating Shopify account you agree to their full terms of service, and Shopify Payments terms of service.

FII Marketing is a third-party developer for your online store. Therefore, we are not responsible for any service disruptions as a result of outages, bugs etc. associated with Shopify.

At the beginning of your project, FII will collect documentation from you for your online store. FII is not responsible for a failure to achieve any requirement not specified in the initial documentation.

You may incur additional consultation fees from FII if we are requested to provide support / answer questions otherwise available from Shopify customer services or documentation.

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